Privacy statement
Furrock (Snerry Photography) is responsible for the personal data described here. Questions? Email info@furrock.com.
What we use and why
| Data | Purpose | Legal basis | Kept for |
|---|---|---|---|
| Name, address, email, phone, company details, order, payment status | Processing and delivering your order, invoice, customer service | Contract | 7 years (tax law) |
| Withdrawal notices and complaints | Handling your withdrawal or complaint | Legal obligation | 7 years, with the order |
| Business quote requests | Answering your request | Contract (pre-contract) | 2 years |
| Messages by email or WhatsApp | Answering your question | Legitimate interest | 2 years |
| Technical data (IP address in server logs) | Security and preventing misuse | Legitimate interest | 14 days |
| Use of the site (pages viewed, clicks, device and browser, approximate location, cookie IDs) | Statistics: seeing how the site is used, to improve it (Google Analytics). With "Accept all" also personalised ads via Google | Consent | Up to 14 months |
Who receives data
- Payment provider (Mollie B.V., Amsterdam, or Stripe Payments Europe Ltd., Dublin) for processing your payment.
- Carrier (PostNL or DHL) receives your name, address, email and phone number for delivery.
- Our supplier (in the EU) receives your name and address only if it ships your order straight to you.
- Our hosting and email providers store data for us, within the EU.
- Google (Google Ireland Ltd., Dublin) for Google Analytics, only with your consent. Google can also process data in the United States; Google LLC is certified under the EU-US Data Privacy Framework. With "Accept all", Google may also use data from your visit for its own advertising services, under its own responsibility.
We do not sell your data. We only use it for advertising if you choose "Accept all" in the cookie banner.
Cookies
We use functional cookies. Google Analytics and advertising cookies only with your consent. You can change or withdraw your consent at any time via Cookie settings at the bottom of every page; this does not affect use before you withdrew it. See our cookie page.
Your rights
You may ask to see, correct or delete your data, to restrict or object to its use, and to receive it in a portable form. Email us and we respond within one month. You can also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Security
The site uses HTTPS. Your order data is stored on our server at our hosting provider in the EU; only we and the providers listed above can access it. Statistics are only collected with your consent and are processed by Google (see above). We do not use automated decision making.